Zoho hiring for Technical support engineer

 

Zoho hiring for Technical support engineer

We're Hiring: Technical Support Engineers

Are you passionate about technology and eager to assist customers in resolving their technical issues? Zoho is looking for dedicated Technical Support Engineers to join our team. As a Technical Support Engineer, you will be the primary point of contact for prospects, customers, and partners, ensuring they receive exceptional support and guidance.

Key Responsibilities:

Customer Engagement: Act as the face of Zoho, connecting with prospects to understand their requirements and mapping them to our product capabilities.

Multi-Channel Support: Provide support through voice, email, and chat, addressing and resolving application issues efficiently.

Problem Diagnosis: Diagnose and solve technical issues, ensuring users receive timely and effective solutions.

User Needs Analysis: Analyze user needs to provide accurate and relevant solutions, enhancing their overall experience with our products.

Product Demonstrations: Handle product demos, implementation, and training sessions to help users get the most out of Zoho’s offerings.

Location:

Work Location: Chennai

Additional Information:

Shift Requirements: Candidates must be willing to work night shifts and rotational shifts with rotational leaves.

Notification: Only shortlisted candidates will be notified about the further rounds of the selection process.

Registration Deadline: The last date for registration is 3rd June, 2024.

Why Join Zoho?

Innovative Environment: Be part of a team that thrives on innovation and creativity.

Professional Growth: Gain valuable experience and develop your technical skills while assisting a diverse range of customers.

Impactful Role: Play a crucial role in ensuring customer satisfaction and success with Zoho’s products.

If you are a problem solver with excellent communication skills and a passion for technology, we invite you to apply for the Technical Support Engineer position at Zoho. Join us in providing top-notch support and making a difference for our users.

About Zoho:

Zoho is a leading software company that provides a comprehensive suite of business, collaboration, and productivity applications. Our solutions are designed to help organizations streamline their operations and improve efficiency. At Zoho, we are committed to innovation and excellence, ensuring our products meet the highest standards of quality and performance.

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